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Strengthening Community Trust with Privacy and PII Data Features


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Our June release of Invision Community introduces several new improvements for your community to increase privacy controls and consent of personally identifiable information.

In today's digital age, privacy and the protection of personally identifiable information (PII) have become increasingly important. By incorporating improved privacy and PII data features into Invision Community, we are creating a more secure and inclusive environment within your community. In this blog post, we will take a quick look at what PII is, and the new features Invision Community has to improve privacy within your community.

What is PII?

PII, or personally identifiable information, refers to any data that can be used to identify, contact, or locate an individual member. When users sign up and visit your community, they may provide various types of PII, either voluntarily or as required by the platform's registration process. For example, an email address is required to complete the registration, and in some cases and IP address may be logged to authenticate a session, or to provide some context to the person posting content. 

Invision Community introduced new data control tools in a previous release, so let's take a look at the improvements coming in our June release that improves cookie management, IP address management, PII data requests, and the right to be forgotten.

PII Data Request and Right to be Forgotten

Your members now have the ability to request their Personally Identifiable Information (PII) data directly from their account settings page. Upon submitting a request, administrators will receive a notification alerting them to the new inquiry, where they can choose to either approve or deny it.

If approved, the member will be notified and provided information on how to download their requested data.


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Additionally, members now have the option to request account deletion. After submitting this request, they will receive a confirmation email to verify their intent. Once confirmed, the request is forwarded to administrators, who can then decide whether to approve or reject the account deletion.

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IP Address Management

Invision Community has had tools to prune IP addresses within a timeframe for a while, but we have conducted a thorough evaluation of the data framework in Invision Community to ensure that all recorded IP addresses are systematically purged according to the designated timeframe.

Cookie Management

Empowering members to control which cookies are stored is an important aspect of fostering trust and security within an online community. By granting users the autonomy to manage cookie preferences, you demonstrate a commitment to respecting their privacy and protecting their personal data. This level of transparency not only helps build a strong sense of trust between the community and its members but also helps with compliance, ultimately contributing to a more engaging and responsible user experience.

The Invision Community cookie consent page has been revamped and now displays a list of essential cookies. Visitors have the option to opt out of non-essential cookies for a more customized browsing experience.

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Additionally, we've introduced a new feature that allows for the inclusion of an optional third-party Cookie Description on the cookie consent page, further enhancing transparency and user control.

Could contain: Page, Text, File, Webpage, Electronics, Screen, Computer Hardware, Hardware, Monitor

We trust that these enhancements to privacy and data collection practices will simplify compliance with various regulations and, most importantly, ensure that your community members feel secure and well-protected while engaging with your platform.

The features and changes presented here are available in the following packages:

  • Beginner
  • Creator
  • Creator Pro
  • Team
  • Business
  • Enterprise

These features are also available in the Invision Community Classic (self-hosted) product.

If you do not see your product or package listed, please contact us to talk about upgrading your Invision Community.

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